All Systems Operational

Platform Operational
Clinical (EHR) Operational
Billing (PM) Operational
Practice Growth Operational
Engage Operational
Telehealth Operational
Phone & IVR Operational
Help Center Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Scheduled Storage Maintenance - April 9, 2026 8:00PM to 11:00PM PT Apr 9, 2026 20:00-23:00 PDT

On April 9, 2026 8:00PM to 11:00PM PT) we will be conducting scheduled storage maintenance.

During this time we do not expect any downtime. Following the maintenance, we will conduct thorough tests on key platform functionalities and assess the overall platform’s health.

Thank you for your patience and understanding as we complete this maintenance work.
Posted on Mar 30, 2026 - 14:05 PDT
Mar 31, 2026

No incidents reported today.

Mar 30, 2026

No incidents reported.

Mar 29, 2026

No incidents reported.

Mar 28, 2026

No incidents reported.

Mar 27, 2026

No incidents reported.

Mar 26, 2026
Scheduled Network Maintenance - March 26, 2026 from 8:00PM to 10:00PM PT
Completed - The scheduled maintenance has been completed.
Mar 26, 22:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 26, 20:00 PDT
Scheduled - On March 26, 2026 from 8:00PM to 10:00PM PT we will be conducting scheduled network maintenance.

Active users should not experience any disruption with Tebra services during this time frame.

Thank you for your patience and understanding as we complete this work.
Mar 11, 12:00 PDT
Mar 25, 2026

No incidents reported.

Mar 24, 2026

No incidents reported.

Mar 23, 2026

No incidents reported.

Mar 22, 2026

No incidents reported.

Mar 21, 2026

No incidents reported.

Mar 20, 2026
Tebra's Code check services vendor is currently experiencing a service interruption which is impacting users from utilizing the Code Check services. A message indicates Codes are invalid or Expired.
Resolved - This incident has been resolved.
Mar 20, 16:19 PDT
Investigating - Tebra's Code check services vendor is currently experiencing a service interruption which is impacting users from utilizing the Code Check services. A message indicates Codes are invalid or Expired.

Users have the ability to bypass the warning and Approve the Encounter.

We're working closely with our partner to get this resolved as soon as possible. We apologize for any impact this causes to your business and will keep you updated on our progress.

Thank you for your understanding.
Mar 20, 11:06 PDT
Mar 19, 2026
We are currently investigating an issue where some users experienced latency within the Web application
Resolved - The issue with navigation modules and the calendar is resolved. Our team continues to monitor the system, and services are fully operational. We understand these issues disrupted your work and apologize for the inconvenience.
Mar 19, 09:22 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
Mar 19, 08:56 PDT
Investigating - We are investigating an issue where some users experienced latency or incomplete loading of the Calendar.

Services appear to have returned to baseline. Our engineering team is actively looking into the cause. We apologize for any impact this causes to your business and will keep you updated on our progress.

Thank you for your understanding.
Mar 19, 08:53 PDT
Mar 18, 2026

No incidents reported.

Mar 17, 2026

No incidents reported.

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