All Systems Operational

Platform Operational
Clinical (EHR) Operational
Billing (PM) Operational
Practice Growth Operational
Engage Operational
Telehealth Operational
Phone & IVR Operational
Help Center Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Off-Cycle Tebra Desktop app (PM) Release October 27th, 7:00 PM - 10:00 PM PST Oct 27, 2026 19:00-22:00 PDT

We have scheduled an off-cycle Tebra Desktop App (PM) release. In order to get production support fixes in, the billing application update is scheduled for Tuesday, October 27th, from 7 PM to 10 PM PST.

All Tebra PM users will need to download the latest version of the application once this update is completed.

If your business actively manages all software update permissions, please ensure that the appropriate steps are taken to allow users to update their Tebra PM client.

We appreciate your understanding
Posted on Oct 23, 2026 - 08:57 PDT

Scheduled Hardware Maintenance - November 5, 2026 8:00PM - 11:00PM PT Nov 5, 2026 20:00-23:00 PST

On November 5, 2026 8:00PM - 11:00PM PT we will be conducting scheduled hardware maintenance.

During this time active users should not experience any interruption with services but there are always the possibility this may cause "intermittent latency and/or temporary unavailability of the database" or "Tebra Platform, Tebra Desktop (PM), RPA and APIs so please be aware".

Thank you for your patience and understanding as we complete this maintenance work.
Posted on Sep 11, 2026 - 09:17 PDT

Oct 24, 2026

No incidents reported today.

Oct 23, 2026

No incidents reported.

Oct 22, 2026

Scheduled Database Maintenance - October 22, 2026 8:00PM - 11:00PM PT
Completed - The scheduled maintenance has been completed.
Oct 22, 23:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 22, 20:00 PDT
Update - We will be undergoing scheduled maintenance during this time.
Sep 22, 15:09 PDT
Scheduled - On October 22, 2026 8:00PM - 11:00PM PT we will be conducting scheduled database maintenance.

During this time active users may experience (description of impact i.e. "intermittent latency and/or temporary unavailability of the database" or "Tebra Platform, Tebra Desktop (PM), RPA and APIs will be unavailable").

Thank you for your patience and understanding as we complete this maintenance work.
Jul 27, 10:29 PDT

Oct 21, 2026

No incidents reported.

Oct 20, 2026

No incidents reported.

Oct 19, 2026

No incidents reported.

Oct 18, 2026

No incidents reported.

Oct 17, 2026

No incidents reported.

Oct 16, 2026

No incidents reported.

Oct 15, 2026

Scheduled Software Maintenance - October 15, 2026 7:00PM - 9:00PM PT
Completed - The scheduled maintenance has been completed.
Oct 15, 21:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 15, 19:00 PDT
Scheduled - On October 15, 2026 7:00PM - 9:00PM PT we will be conducting scheduled software maintenance.

During this time active users may experience (description of impact i.e. "intermittent latency and/or temporary unavailability of the database or Tebra Platform, Tebra Desktop (PM), RPA and APIs will be unavailable.

Thank you for your patience and understanding as we complete this maintenance work.
Sep 23, 10:11 PDT

Oct 14, 2026

No incidents reported.

Oct 13, 2026

No incidents reported.

Oct 12, 2026

No incidents reported.

Oct 11, 2026

No incidents reported.

Oct 10, 2026

No incidents reported.

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