All Systems Operational

Platform Operational
Clinical (EHR) Operational
Billing (PM) Operational
Practice Growth Operational
Engage Operational
Telehealth Operational
Phone & IVR Operational
Help Center Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Scheduled Hardware Maintenance - October 8, 2026 8:00PM to 10:00PM PT Oct 8, 2026 20:00-22:00 PDT

On October 8, 2026 8:00PM to 10:00PM PT we will be conducting scheduled hardware maintenance.

During this time active users should not experience any interruption with services but there are always the possibility this may cause "intermittent latency and/or temporary unavailability of the database" or "Tebra Platform, Tebra Desktop (PM), RPA and APIs so please be aware".

Thank you for your patience and understanding as we complete this maintenance work.

Posted on Sep 08, 2026 - 14:16 PDT

Scheduled Software Maintenance - October 15, 2026 7:00PM - 9:00PM PT Oct 15, 2026 19:00-21:00 PDT

On October 15, 2026 7:00PM - 9:00PM PT we will be conducting scheduled software maintenance.

During this time active users may experience (description of impact i.e. "intermittent latency and/or temporary unavailability of the database or Tebra Platform, Tebra Desktop (PM), RPA and APIs will be unavailable.

Thank you for your patience and understanding as we complete this maintenance work.

Posted on Sep 23, 2026 - 10:11 PDT

Scheduled Database Maintenance - October 22, 2026 8:00PM - 11:00PM PT Oct 22, 2026 20:00-23:00 PDT

Update - We will be undergoing scheduled maintenance during this time.
Sep 22, 2026 - 15:09 PDT
Scheduled - On October 22, 2026 8:00PM - 11:00PM PT we will be conducting scheduled database maintenance.

During this time active users may experience (description of impact i.e. "intermittent latency and/or temporary unavailability of the database" or "Tebra Platform, Tebra Desktop (PM), RPA and APIs will be unavailable").

Thank you for your patience and understanding as we complete this maintenance work.

Jul 27, 2026 - 10:29 PDT

Scheduled Hardware Maintenance - November 5, 2026 8:00PM - 11:00PM PT Nov 5, 2026 20:00-23:00 PST

On November 5, 2026 8:00PM - 11:00PM PT we will be conducting scheduled hardware maintenance.

During this time active users should not experience any interruption with services but there are always the possibility this may cause "intermittent latency and/or temporary unavailability of the database" or "Tebra Platform, Tebra Desktop (PM), RPA and APIs so please be aware".

Thank you for your patience and understanding as we complete this maintenance work.

Posted on Sep 11, 2026 - 09:17 PDT

Oct 1, 2026

No incidents reported today.

Sep 30, 2026

No incidents reported.

Sep 29, 2026

No incidents reported.

Sep 28, 2026

No incidents reported.

Sep 27, 2026

No incidents reported.

Sep 26, 2026

No incidents reported.

Sep 25, 2026

No incidents reported.

Sep 24, 2026

No incidents reported.

Sep 23, 2026

No incidents reported.

Sep 22, 2026

No incidents reported.

Sep 21, 2026

No incidents reported.

Sep 20, 2026

No incidents reported.

Sep 19, 2026

No incidents reported.

Sep 18, 2026

No incidents reported.

Sep 17, 2026

Completed - The scheduled maintenance has been completed.
Sep 17, 22:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 17, 20:00 PDT
Scheduled - On September 17, 2026 8:00PM to 10:00PM PT we will be conducting scheduled hardware maintenance.

During this time active users should not experience any interruption with services but there are always the possibility this may cause "intermittent latency and/or temporary unavailability of the database" or "Tebra Platform, Tebra Desktop (PM), RPA and APIs so please be aware".

Thank you for your patience and understanding as we complete this maintenance work.

Sep 8, 13:41 PDT