Investigating - We are investigating an issue where the Medication list is not in the correct sort order.
Our engineering team is actively working on providing solution as soon a possible. We apologize for any impact this causes to your business and will keep you updated on our progress.
Thank you for your understanding.
Mar 11, 2026 - 15:20 PDT
Completed -
The scheduled maintenance has been completed.
Mar 6, 03:00 PST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 5, 21:00 PST
Scheduled -
On March 05-06, 2026 from 9:00PM to 3:00AM PT we will be conducting scheduled database maintenance.
During this time active users may experience i.e. "intermittent latency and/or temporary unavailability of the database" or "Tebra Platform, Tebra Desktop (PM), RPA and APIs will be unavailable".
This is a backend infrastructure change. However, as with any DNS update, there is a global propagation window where some users might experience minor latency. Our team has taken extensive proactive measures to ensure this transition is seamless.
In the unlikely event a customer’s local connection doesn't update immediately, the "fix" is simply to wait 5 minutes for their local cache to expire.
Most connectivity queries can be resolved by the customer refreshing their browser or waiting a few minutes.
Thank you for your patience and understanding as we complete this maintenance work.
Jan 30, 11:37 PST
Completed -
The scheduled maintenance has been completed.
Feb 27, 00:00 PST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 26, 20:00 PST
Scheduled -
On February 26 - 27, 2026 from 8:00PM to 12:00AM PT we will be conducting preventative hardware maintenance.
We do not anticipate any service interruptions during this period. All systems are expected to remain fully operational while this work is being completed.
This maintenance is part of our commitment to system reliability and long-term performance.
Thank you for your patience and understanding as we complete this maintenance work.
Feb 26, 09:27 PST
Completed -
The scheduled maintenance has been completed.
Feb 26, 00:00 PST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 25, 20:00 PST
Scheduled -
On February 25 - 26, 2026 from 8:00PM to 12:00AM PT we will be conducting preventative hardware maintenance.
We do not anticipate any service interruptions during this period. All systems are expected to remain fully operational while this work is being completed.
This maintenance is part of our commitment to system reliability and long-term performance.
Thank you for your patience and understanding as we complete this maintenance work.
Feb 18, 10:51 PST