All Systems Operational

Platform Operational
Clinical (EHR) Operational
Billing (PM) Operational
Practice Growth Operational
Engage Operational
Telehealth Operational
Phone & IVR Operational
Help Center Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
May 8, 2026

No incidents reported today.

May 7, 2026
Resolved - This incident has been resolved.
May 7, 13:36 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
May 7, 12:33 PDT
Update - We are continuing to investigate the issue. Recommendation in the meantime is to log out of the current session then logging back in.
May 7, 10:06 PDT
Update - We are continuing to investigate this issue.
May 7, 08:06 PDT
Investigating - We are investigating an issue with Message Center users experiencing latency or not loading.

Our engineering team is actively working on providing solution as soon a possible. We apologize for any impact this causes to your business and will keep you updated on our progress.

Thank you for your understanding.

May 7, 08:05 PDT
May 6, 2026

No incidents reported.

May 5, 2026

No incidents reported.

May 4, 2026
Completed - The scheduled maintenance has been completed.
May 4, 22:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 4, 19:00 PDT
Scheduled - We have scheduled an off-cycle Tebra Desktop App (PM) release. In order to get production support fixes in, the billing application update is scheduled for Monday, May 4th, from 7:00PM to 10:00PM PT.

All Tebra PM users will need to download the latest version of the application once this update is completed.

If your business actively manages all software update permissions, please ensure that the appropriate steps are taken to allow users to update their Tebra PM client.

We appreciate your understanding.

Apr 27, 13:05 PDT
May 3, 2026

No incidents reported.

May 2, 2026

No incidents reported.

May 1, 2026

No incidents reported.

Apr 30, 2026

No incidents reported.

Apr 29, 2026

No incidents reported.

Apr 28, 2026

No incidents reported.

Apr 27, 2026

No incidents reported.

Apr 26, 2026

No incidents reported.

Apr 25, 2026

No incidents reported.

Apr 24, 2026

No incidents reported.