All Systems Operational

Platform Operational
Clinical (EHR) Operational
Billing (PM) Operational
Practice Growth Operational
Engage Operational
Telehealth Operational
Phone & IVR Operational
Help Center Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Scheduled Network Maintenance - March 26, 2026 from 8:00PM to 10:00PM PT Mar 26, 2026 20:00-22:00 PDT

On March 26, 2026 from 8:00PM to 10:00PM PT we will be conducting scheduled network maintenance.

Active users should not experience any disruption with Tebra services during this time frame.

Thank you for your patience and understanding as we complete this work.
Posted on Mar 11, 2026 - 12:00 PDT
Mar 21, 2026

No incidents reported today.

Mar 20, 2026
Tebra's Code check services vendor is currently experiencing a service interruption which is impacting users from utilizing the Code Check services. A message indicates Codes are invalid or Expired.
Resolved - This incident has been resolved.
Mar 20, 16:19 PDT
Investigating - Tebra's Code check services vendor is currently experiencing a service interruption which is impacting users from utilizing the Code Check services. A message indicates Codes are invalid or Expired.

Users have the ability to bypass the warning and Approve the Encounter.

We're working closely with our partner to get this resolved as soon as possible. We apologize for any impact this causes to your business and will keep you updated on our progress.

Thank you for your understanding.
Mar 20, 11:06 PDT
Mar 19, 2026
We are currently investigating an issue where some users experienced latency within the Web application
Resolved - The issue with navigation modules and the calendar is resolved. Our team continues to monitor the system, and services are fully operational. We understand these issues disrupted your work and apologize for the inconvenience.
Mar 19, 09:22 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
Mar 19, 08:56 PDT
Investigating - We are investigating an issue where some users experienced latency or incomplete loading of the Calendar.

Services appear to have returned to baseline. Our engineering team is actively looking into the cause. We apologize for any impact this causes to your business and will keep you updated on our progress.

Thank you for your understanding.
Mar 19, 08:53 PDT
Mar 18, 2026

No incidents reported.

Mar 17, 2026

No incidents reported.

Mar 16, 2026

No incidents reported.

Mar 15, 2026

No incidents reported.

Mar 14, 2026

No incidents reported.

Mar 13, 2026

No incidents reported.

Mar 12, 2026
We are currently investigating an issue where the Medication list is not in the correct sort order.
Resolved - This incident has been resolved.
Mar 12, 20:26 PDT
Identified - Our team has identified the issue and we are planning to release an update this evening.

Thank you for your continued patience.
Mar 12, 14:36 PDT
Investigating - We are investigating an issue where the Medication list is not in the correct sort order.

Our engineering team is actively working on providing solution as soon a possible. We apologize for any impact this causes to your business and will keep you updated on our progress.

Thank you for your understanding.
Mar 11, 15:20 PDT
Scheduled Database Maintenance - March 12, 2026 from 7:30PM to 8:00PM PT
Completed - The scheduled maintenance has been completed.
Mar 12, 20:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 12, 19:30 PDT
Update - We will be undergoing scheduled maintenance during this time.
Mar 12, 15:07 PDT
Scheduled - On March 12, 2026 from 7:30PM to 8:00PM PT we will be conducting scheduled database maintenance.

During this time active users may experience "intermittent latency and/or temporary unavailability of their website" or "Tebra Platform.

Thank you for your patience and understanding as we complete this maintenance work.
Mar 11, 12:15 PDT
Mar 11, 2026
Mar 10, 2026

No incidents reported.

Mar 9, 2026

No incidents reported.

Mar 8, 2026

No incidents reported.

Mar 7, 2026

No incidents reported.

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