All Systems Operational

Platform Operational
Clinical (EHR) ? Operational
Billing (PM) ? Operational
Practice Growth Operational
Engage ? Operational
Telehealth Operational
Phone & IVR Operational
Help Center Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Scheduled Database Maintenance - Friday, August 01, 2025 from 7:00PM to 11:00PM PT Aug 1, 2025 19:00-23:00 PDT

On Friday, August 01, 2025 from 7:00PM to 11:00PM PT we will be conducting scheduled database maintenance.

During this time active users may experience "intermittent latency and/or temporary unavailability of the database" or "Tebra Platform, Tebra Desktop (PM) and APIs will be unavailable.

Thank you for your patience and understanding as we complete this maintenance work.
Posted on May 13, 2025 - 14:36 PDT
Jun 18, 2025

No incidents reported today.

Jun 17, 2025

No incidents reported.

Jun 16, 2025

No incidents reported.

Jun 15, 2025

No incidents reported.

Jun 14, 2025

No incidents reported.

Jun 13, 2025

No incidents reported.

Jun 12, 2025
Intermittent issue users cannot access Platform application or Desktop application
Resolved - This incident has been resolved.
Jun 12, 15:59 PDT
Monitoring - Google Cloud has identified the root cause of the outage that impacted customers worldwide and implemented effective mitigations. We’ve confirmed from our internal monitoring systems and customers that we are seeing recovery. We expect complete recovery to occur in less than an hour.
Jun 12, 14:39 PDT
Investigating - A major cloud provider is experiencing intermittent connectivity issues across multiple regions, which is causing service disruptions worldwide. The provider is actively investigating the problem and monitoring the situation.

We're working closely with our partner to get this resolved as soon as possible. We apologize for any impact this causes to your business and will keep you updated on our progress.

Thank you for your understanding.
Jun 12, 11:56 PDT
Jun 11, 2025

No incidents reported.

Jun 10, 2025

No incidents reported.

Jun 9, 2025

No incidents reported.

Jun 8, 2025

No incidents reported.

Jun 7, 2025

No incidents reported.

Jun 6, 2025

No incidents reported.

Jun 5, 2025

No incidents reported.

Jun 4, 2025

No incidents reported.

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