All Systems Operational

Platform Operational
Clinical (EHR) ? Operational
Billing (PM) ? Operational
Practice Growth Operational
Engage ? Operational
Telehealth Operational
Phone & IVR Operational
Help Center Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Scheduled Database Maintenance - Friday, August 01, 2025 from 7:00PM to 11:00PM PT Aug 1, 2025 19:00-23:00 PDT

On Friday, August 01, 2025 from 7:00PM to 11:00PM PT we will be conducting scheduled database maintenance.

During this time active users may experience "intermittent latency and/or temporary unavailability of the database" or "Tebra Platform, Tebra Desktop (PM) and APIs will be unavailable.

Thank you for your patience and understanding as we complete this maintenance work.
Posted on May 13, 2025 - 14:36 PDT
May 21, 2025

No incidents reported today.

May 20, 2025

No incidents reported.

May 19, 2025

No incidents reported.

May 18, 2025

No incidents reported.

May 17, 2025

No incidents reported.

May 16, 2025

No incidents reported.

May 15, 2025

No incidents reported.

May 14, 2025

No incidents reported.

May 13, 2025

No incidents reported.

May 12, 2025
Off-cycle PM Release - Monday, May 12th, from 7 PM to 10 PM PT.
Completed - The scheduled maintenance has been completed.
May 12, 22:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 12, 19:00 PDT
Scheduled - We have rescheduled May's Tebra Desktop App (PM) release. In observance of the Memorial Day holiday, the billing application update is now scheduled for Monday, May 12th, from 7 PM to 10 PM PT.

All Tebra PM users will need to download the latest version of the application once this update is complete.
If your business actively manages all software update permissions, please ensure that the appropriate steps are taken to allow users to update their Tebra PM client.

We appreciate your understanding.
May 6, 07:36 PDT
May 11, 2025

No incidents reported.

May 10, 2025

No incidents reported.

May 9, 2025

No incidents reported.

May 8, 2025
Users unable to use Code Check services
Resolved - This incident has been resolved.
May 8, 19:12 PDT
Investigating - Tebra's Code check services vendor is currently experiencing a service interruption which is impacting users from utilizing the Code Check services. A message indicates Codes are invalid or Expired.

We're working closely with our partner to get this resolved as soon as possible. We apologize for any impact this causes to your business and will keep you updated on our progress.

Thank you for your understanding.
May 7, 07:21 PDT
May 7, 2025
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