On February 5-6, 2026 from 8:00PM to 12:00AM PT we will be conducting scheduled database maintenance.
During this time active users may experience i.e. "intermittent latency and/or temporary unavailability of the database" or "Tebra Platform, Tebra Desktop (PM), RPA and APIs will be unavailable".
Thank you for your patience and understanding as we complete this maintenance work.
Posted on
Jan 12, 2026 - 15:03 PST
On February 12, 2026 from 7:00PM - 9:00PM PT we will be conducting scheduled database maintenance.
During this time active users may experience i.e. "intermittent latency and/or temporary unavailability of the database" or "Tebra Platform, Tebra Desktop (PM), RPA and APIs will be unavailable".
Thank you for your patience and understanding as we complete this maintenance work.
Posted on
Jan 28, 2026 - 13:30 PST
We have scheduled an off-cycle Tebra Desktop App (PM) release. In observance of the President's Day holiday, the billing application update is scheduled for Tuesday, February 17th, from 7 PM to 10 PM PST.
All Tebra PM users will need to download the latest version of the application once this update is completed.
If your business actively manages all software update permissions, please ensure that the appropriate steps are taken to allow users to update their Tebra PM client.
We appreciate your patience and understanding.
Posted on
Feb 02, 2026 - 11:38 PST
On February 19-20, 2026 from 9:00PM to 3:00AM PT we will be conducting scheduled database maintenance.
During this time active users may experience i.e. "intermittent latency and/or temporary unavailability of the database" or "Tebra Platform, Tebra Desktop (PM), RPA and APIs will be unavailable".
This is a backend infrastructure change. However, as with any DNS update, there is a global propagation window where some users might experience minor latency. Our team has taken extensive proactive measures to ensure this transition is seamless.
In the unlikely event a customer’s local connection doesn't update immediately, the "fix" is simply to wait 5 minutes for their local cache to expire.
Most connectivity queries can be resolved by the customer refreshing their browser or waiting a few minutes.
Thank you for your patience and understanding as we complete this maintenance work.
Posted on
Jan 30, 2026 - 11:06 PST
On March 05-06, 2026 from 9:00PM to 3:00AM PT we will be conducting scheduled database maintenance.
During this time active users may experience i.e. "intermittent latency and/or temporary unavailability of the database" or "Tebra Platform, Tebra Desktop (PM), RPA and APIs will be unavailable".
This is a backend infrastructure change. However, as with any DNS update, there is a global propagation window where some users might experience minor latency. Our team has taken extensive proactive measures to ensure this transition is seamless.
In the unlikely event a customer’s local connection doesn't update immediately, the "fix" is simply to wait 5 minutes for their local cache to expire.
Most connectivity queries can be resolved by the customer refreshing their browser or waiting a few minutes.
Thank you for your patience and understanding as we complete this maintenance work.
Posted on
Jan 30, 2026 - 11:37 PST