All Systems Operational

Platform Operational
Clinical (EHR) ? Operational
Billing (PM) ? Operational
Practice Growth Operational
Engage ? Operational
Telehealth Operational
Phone & IVR Operational
Help Center Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Scheduled Database Maintenance - July 31st. through August 1st. From 8:00PM - 12:00AM PT Jul 31, 2025 20:00 - Aug 1, 2025 00:00 PDT

On July 31st. through August 1st. from 8:00PM - 12:00AM PT we will be conducting scheduled database maintenance.

During this time active users may experience "intermittent latency and/or temporary unavailability of the database" or "Tebra Platform, Tebra Desktop (PM) and APIs will be unavailable".

Thank you for your patience and understanding as we complete this maintenance work.
Posted on Jul 10, 2025 - 15:42 PDT

Scheduled Database Maintenance - Friday, August 01, 2025 from 7:00PM to 11:00PM PT Aug 1, 2025 19:00-23:00 PDT

On Friday, August 01, 2025 from 7:00PM to 11:00PM PT we will be conducting scheduled database maintenance.

During this time active users may experience "intermittent latency and/or temporary unavailability of the database" or "Tebra Platform, Tebra Desktop (PM) and APIs will be unavailable.

Thank you for your patience and understanding as we complete this maintenance work.
Posted on May 13, 2025 - 14:36 PDT
Jul 11, 2025

No incidents reported today.

Jul 10, 2025

No incidents reported.

Jul 9, 2025

No incidents reported.

Jul 8, 2025

No incidents reported.

Jul 7, 2025

No incidents reported.

Jul 6, 2025

No incidents reported.

Jul 5, 2025

No incidents reported.

Jul 4, 2025

No incidents reported.

Jul 3, 2025

No incidents reported.

Jul 2, 2025

No incidents reported.

Jul 1, 2025

No incidents reported.

Jun 30, 2025
Experiencing Technical issues when trying to log in to Web app
Resolved - This incident has been resolved.
Jun 30, 21:11 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
Jun 30, 21:00 PDT
Investigating - We are investigating an issue where users are not able to log into the Web app. Receiving error "Login Failed. Check your information and try again."

Our engineering team is actively working on providing solution as soon a possible. We apologize for any impact this causes to your business and will keep you updated on our progress.

Thank you for your understanding.
Jun 30, 20:47 PDT
Jun 29, 2025

No incidents reported.

Jun 28, 2025

No incidents reported.

Jun 27, 2025

No incidents reported.

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