All Systems Operational

Platform Operational
Clinical (EHR) Operational
Billing (PM) Operational
Practice Growth Operational
Engage Operational
Telehealth Operational
Phone & IVR Operational
Help Center Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Scheduled Database Maintenance - November 12-13, 2026 8:00PM to 1:00AM PT Nov 12, 2026 20:00 - Nov 13, 2026 01:00 PST

On November 12-13, 2026 8:00PM to 1:00AM PT we will be conducting scheduled database maintenance.

During this time active users may experience i.e. "intermittent latency and/or temporary unavailability of the database" or "Tebra Platform, Tebra Desktop (PM), RPA and APIs will be unavailable".

Thank you for your patience and understanding as we complete this maintenance work.

Posted on Oct 27, 2026 - 11:05 PDT

Scheduled Software Maintenance - December 1, 2026 7:00PM to 9:00PM PT Dec 1, 2026 19:00-21:00 PST

On December 1, 2026 7:00PM to 9:00PM PT we will be conducting scheduled software pre-maintenance.

During this time active users may experience i.e. "intermittent latency and/or temporary unavailability of the database" or "Tebra Platform, Tebra Desktop (PM), RPA and APIs will be unavailable".

Thank you for your patience and understanding as we complete this maintenance work.

Posted on Nov 06, 2026 - 12:14 PST

Scheduled Software Maintenance -December 3, 2026 7:00PM to 9:00PM PT Dec 3, 2026 19:00-21:00 PST

On December 3, 2026 7:00PM to 9:00PM PT we will be conducting scheduled software maintenance.

During this time active users may experience i.e. "intermittent latency and/or temporary unavailability of the database" or "Tebra Platform, Tebra Desktop (PM), RPA and APIs will be unavailable".

Thank you for your patience and understanding as we complete this maintenance work.

Posted on Nov 06, 2026 - 12:16 PST

Nov 12, 2026

No incidents reported today.

Nov 11, 2026

Resolved - This incident has been resolved.
Nov 11, 10:34 PST
Monitoring - A fix has been implemented and we are monitoring the results.
Nov 11, 10:32 PST
Investigating - We are investigating an issue where some users are experiencing issues with accessing dashboard in platform.

Our engineering team is actively working on providing solution as soon a possible. We apologize for any impact this causes to your business and will keep you updated on our progress.

Thank you for your understanding.

Nov 11, 09:26 PST

Nov 10, 2026

No incidents reported.

Nov 9, 2026

No incidents reported.

Nov 8, 2026

No incidents reported.

Nov 7, 2026

No incidents reported.

Nov 6, 2026

No incidents reported.

Nov 5, 2026

Completed - The scheduled maintenance has been completed.
Nov 5, 23:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 5, 20:00 PST
Scheduled - On November 5, 2026 8:00PM - 11:00PM PT we will be conducting scheduled hardware maintenance.

During this time active users should not experience any interruption with services but there are always the possibility this may cause "intermittent latency and/or temporary unavailability of the database" or "Tebra Platform, Tebra Desktop (PM), RPA and APIs so please be aware".

Thank you for your patience and understanding as we complete this maintenance work.

Sep 11, 09:17 PDT

Nov 4, 2026

No incidents reported.

Nov 3, 2026

No incidents reported.

Nov 2, 2026

No incidents reported.

Nov 1, 2026

No incidents reported.

Oct 31, 2026

No incidents reported.

Oct 30, 2026

No incidents reported.

Oct 29, 2026

No incidents reported.