All Systems Operational

Platform Operational
Clinical (EHR) Operational
Billing (PM) Operational
Practice Growth Operational
Engage Operational
Telehealth Operational
Phone & IVR Operational
Help Center Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Scheduled Database Maintenance - September 24, 2026 8:00PM - 11:00PM PT Sep 24, 2026 20:00-23:00 PDT

On September 24, 2026 8:00PM - 11:00PM PT we will be conducting scheduled database maintenance.

During this time active users may experience (description of impact i.e. "intermittent latency and/or temporary unavailability of the database" or "Tebra Platform, Tebra Desktop (PM), RPA and APIs will be unavailable").

Thank you for your patience and understanding as we complete this maintenance work.

Posted on Jul 27, 2026 - 10:29 PDT
Aug 31, 2026
Resolved - This incident has been resolved.
Aug 31, 15:09 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
Aug 31, 12:52 PDT
Update - Clinical Notes are now accessible, however we are still seeing latency upon opening.
Aug 31, 11:50 PDT
Investigating - We are currently investigating an issue where users are experiencing intermittent log in error and/or Opening Clinical Notes

Our engineering team is actively working on providing solution as soon a possible. We apologize for any impact this causes to your business and will keep you updated on our progress.

Thank you for your understanding.

Aug 31, 10:22 PDT
Aug 30, 2026

No incidents reported.

Aug 29, 2026

No incidents reported.

Aug 28, 2026

No incidents reported.

Aug 27, 2026
Completed - The scheduled maintenance has been completed.
Aug 27, 21:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 27, 19:00 PDT
Scheduled - On August 27, 2026 7:00PM to 9:00PM PT we will be conducting scheduled network maintenance.

During this time active users may experience (description of impact i.e. "intermittent latency and/or temporary unavailability of the database" or "Tebra Platform, Tebra Desktop (PM), RPA and APIs will be unavailable").

Thank you for your patience and understanding as we complete this maintenance work.

Aug 11, 11:09 PDT
Aug 26, 2026

No incidents reported.

Aug 25, 2026

No incidents reported.

Aug 24, 2026

No incidents reported.

Aug 23, 2026

No incidents reported.

Aug 22, 2026

No incidents reported.

Aug 21, 2026

No incidents reported.

Aug 20, 2026

No incidents reported.

Aug 19, 2026

No incidents reported.

Aug 18, 2026

No incidents reported.

Aug 17, 2026

No incidents reported.