Tebra Status

All Systems Operational

Platform Operational

Clinical (EHR) Operational

Billing (PM) Operational

Practice Growth Operational

Engage Operational

Telehealth Operational

Phone & IVR Operational

Help Center Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

Scheduled Database Maintenance - Friday, August 01, 2025 from 7:00PM to 11:00PM PT Aug `1`, `2025` `19:00`-`23:00` PDT

On Friday, August 01, 2025 from 7:00PM to 11:00PM PT we will be conducting scheduled database maintenance.

During this time active users may experience "intermittent latency and/or temporary unavailability of the database" or "Tebra Platform, Tebra Desktop (PM) and APIs will be unavailable.

Thank you for your patience and understanding as we complete this maintenance work.
Posted on May 13, 2025 - 14:36 PDT

Past Incidents

Jul 9, 2025

No incidents reported today.

Jul 8, 2025

No incidents reported.

Jul 7, 2025

No incidents reported.

Jul 6, 2025

No incidents reported.

Jul 5, 2025

No incidents reported.

Jul 4, 2025

No incidents reported.

Jul 3, 2025

No incidents reported.

Jul 2, 2025

No incidents reported.

Jul 1, 2025

No incidents reported.

Jun 30, 2025

Experiencing Technical issues when trying to log in to Web app

Resolved - This incident has been resolved.
Jun 30, 21:11 PDT

Monitoring - A fix has been implemented and we are monitoring the results.
Jun 30, 21:00 PDT

Investigating - We are investigating an issue where users are not able to log into the Web app. Receiving error "Login Failed. Check your information and try again."

Our engineering team is actively working on providing solution as soon a possible. We apologize for any impact this causes to your business and will keep you updated on our progress.

Thank you for your understanding.
Jun 30, 20:47 PDT

Jun 29, 2025

No incidents reported.

Jun 28, 2025

No incidents reported.

Jun 27, 2025

No incidents reported.

Jun 26, 2025

No incidents reported.

Jun 25, 2025

No incidents reported.

All Systems Operational

Scheduled Maintenance

Scheduled Database Maintenance - Friday, August 01, 2025 from 7:00PM to 11:00PM PT Aug 1, 2025 19:00-23:00 PDT

Past Incidents

Scheduled Database Maintenance - Friday, August 01, 2025 from 7:00PM to 11:00PM PT Aug `1`, `2025` `19:00`-`23:00` PDT