Resolved -
This incident has been resolved.
Sep 16, 12:20 PDT
Monitoring -
A fix has been implemented and we are monitoring the results.
Sep 16, 11:44 PDT
Investigating -
We are investigating an issue where phishing emails are being sent causing our service provider to pause the services.
Affected services:
- Patient portal invite email
- Manual telehealth link email
Our engineering team is actively working on providing solution as soon a possible. We apologize for any impact this causes to your business and will keep you updated on our progress.
Thank you for your understanding.
Sep 16, 10:40 PDT