All Systems Operational

Platform Operational
Clinical (EHR) Operational
Billing (PM) Operational
Practice Growth Operational
Engage Operational
Telehealth Operational
Phone & IVR Operational
Help Center Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Scheduled Database Maintenance - January 29, 2026 from 7:00PM to 8:00PM PT Jan 29, 2026 19:00-20:00 PST

On January 29, 2026 from 7:00PM to 8:00PM PT we will be conducting scheduled database maintenance.

During this time active users may experience (description of impact i.e. "intermittent latency and/or temporary unavailability of the database" or "Tebra Platform, Tebra Desktop (PM), RPA and APIs will be unavailable").

Thank you for your patience and understanding as we complete this maintenance work.
Posted on Jan 15, 2026 - 09:29 PST

Scheduled Database Maintenance - February 5-6, 2026 from 8:00PM to 12:00AM PT Feb 5, 2026 20:00 - Feb 6, 2026 00:00 PST

On February 5-6, 2026 from 8:00PM to 12:00AM PT we will be conducting scheduled database maintenance.

During this time active users may experience i.e. "intermittent latency and/or temporary unavailability of the database" or "Tebra Platform, Tebra Desktop (PM), RPA and APIs will be unavailable".

Thank you for your patience and understanding as we complete this maintenance work.
Posted on Jan 12, 2026 - 15:03 PST
Jan 23, 2026

No incidents reported today.

Jan 22, 2026

No incidents reported.

Jan 21, 2026
Off-cycle Tebra Desktop App (PM) Release January 21, 2026 from 7:00PM to 10:00PM PT
Completed - The scheduled maintenance has been completed.
Jan 21, 22:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 21, 19:00 PST
Scheduled - We are reaching out to inform you that the off-cycle Tebra PM update originally scheduled for last night has been postponed to today, January 21, 2026.

All Tebra PM users will need to download the latest version of the application once this update is completed.

If your business actively manages all software update permissions, please ensure that the appropriate steps are taken to allow users to update their Tebra PM client.

We appreciate your patience and understanding as we work to ensure a smooth release.
Jan 21, 07:40 PST
Jan 20, 2026
Off-cycle Tebra Desktop App (PM) Release - January 20, 2026 from 7:00 PM - 10:00 PM PT
Completed - The scheduled maintenance has been completed.
Jan 20, 22:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 20, 19:00 PST
Scheduled - We have scheduled an off-cycle Tebra Desktop App (PM) release. In observance of the Martin Luther King, Jr. holiday, the billing application update is scheduled for Tuesday, January 20th, from 7:00 PM to 10:00 PM PT.
All Tebra PM users will need to download the latest version of the application once this update is completed.

If your business actively manages all software update permissions, please ensure that the appropriate steps are taken to allow users to update their Tebra PM client.

We appreciate your patience and understanding.
Jan 5, 15:48 PST
Jan 19, 2026

No incidents reported.

Jan 18, 2026

No incidents reported.

Jan 17, 2026

No incidents reported.

Jan 16, 2026

No incidents reported.

Jan 15, 2026

No incidents reported.

Jan 14, 2026
Scheduled Database Maintenance - January 14, 2026 from 7:00PM to 8:00PM PT
Completed - The scheduled maintenance has been completed.
Jan 14, 20:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 14, 19:00 PST
Scheduled - On January 14, 2026 from 7:00PM to 8:00PM PT we will be conducting scheduled database maintenance.

During this time active users may experience "intermittent latency and/or temporary unavailability of the database" or "Tebra Platform, Tebra Desktop (PM), RPA and APIs will be unavailable".

Thank you for your patience and understanding as we complete this maintenance work.
Dec 30, 12:27 PST
Jan 13, 2026

No incidents reported.

Jan 12, 2026

No incidents reported.

Jan 11, 2026

No incidents reported.

Jan 10, 2026

No incidents reported.

Jan 9, 2026

No incidents reported.

← Incident History Powered by Atlassian Statuspage
Home

©Copyright © 2023 Tebra Technologies, Inc