All Systems Operational

Platform Operational
Clinical (EHR) ? Operational
Billing (PM) ? Operational
Practice Growth Operational
Engage ? Operational
Telehealth Operational
Phone & IVR Operational
Help Center Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Scheduled Database Maintenance - Friday, August 01, 2025 from 7:00PM to 11:00PM PT Aug 1, 2025 19:00-23:00 PDT

On Friday, August 01, 2025 from 7:00PM to 11:00PM PT we will be conducting scheduled database maintenance.

During this time active users may experience "intermittent latency and/or temporary unavailability of the database" or "Tebra Platform, Tebra Desktop (PM) and APIs will be unavailable.

Thank you for your patience and understanding as we complete this maintenance work.
Posted on May 13, 2025 - 14:36 PDT
Jun 30, 2025

No incidents reported today.

Jun 29, 2025

No incidents reported.

Jun 28, 2025

No incidents reported.

Jun 27, 2025

No incidents reported.

Jun 26, 2025

No incidents reported.

Jun 25, 2025

No incidents reported.

Jun 24, 2025
Error when using Search Patients in the Web application - "An error occurred on the server"
Resolved - This incident has been resolved.
Jun 24, 12:58 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
Jun 24, 12:50 PDT
Identified - The issue has been identified and a fix is being implemented.
Jun 24, 12:50 PDT
Investigating - We are investigating an issue where users encounter an error when trying to use the Patient search field within the Web application.

Our engineering team is actively working on providing solution as soon a possible. We apologize for any impact this causes to your business and will keep you updated on our progress.

Thank you for your understanding.
Jun 24, 12:41 PDT
Jun 23, 2025

No incidents reported.

Jun 22, 2025

No incidents reported.

Jun 21, 2025

No incidents reported.

Jun 20, 2025

No incidents reported.

Jun 19, 2025

No incidents reported.

Jun 18, 2025

No incidents reported.

Jun 17, 2025

No incidents reported.

Jun 16, 2025

No incidents reported.

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