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Platform Operational
Clinical (EHR) Operational
Billing (PM) Operational
Practice Growth Operational
Engage Operational
Telehealth Operational
Phone & IVR Operational
Help Center Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Off-cycle Tebra Desktop App (PM) Release Monday, May 4th, from 7:00PM to 10:00PM PT. May 4, 2026 19:00-22:00 PDT

We have scheduled an off-cycle Tebra Desktop App (PM) release. In order to get production support fixes in, the billing application update is scheduled for Monday, May 4th, from 7:00PM to 10:00PM PT.

All Tebra PM users will need to download the latest version of the application once this update is completed.

If your business actively manages all software update permissions, please ensure that the appropriate steps are taken to allow users to update their Tebra PM client.

We appreciate your understanding.
Posted on Apr 27, 2026 - 13:05 PDT
Apr 28, 2026

No incidents reported today.

Apr 27, 2026

No incidents reported.

Apr 26, 2026

No incidents reported.

Apr 25, 2026

No incidents reported.

Apr 24, 2026

No incidents reported.

Apr 23, 2026
Scheduled Storage Maintenance - April 23, 2026 8:00PM to 11:00PM PT
Completed - The scheduled maintenance has been completed.
Apr 23, 23:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 23, 20:00 PDT
Scheduled - On April 23, 2026 8:00PM to 11:00PM PT we will be conducting scheduled storage maintenance.

During this time we do not expect any downtime. Following the maintenance, we will conduct thorough tests on key platform functionalities and assess the overall platform’s health.

Thank you for your patience and understanding as we complete this maintenance work.
Apr 8, 10:58 PDT
Apr 22, 2026
We currently investigating an issue where there are multiple messages listed within Message Center
Resolved - This incident has been resolved.
Apr 22, 14:49 PDT
Identified - The issue has been identified and a fix is being implemented.
Apr 22, 09:30 PDT
Investigating - We are investigating an issue where users are seeing a large amount of messages within the Message Center.

Our engineering team is actively working on providing solution as soon a possible. We apologize for any impact this causes to your business and will keep you updated on our progress.

Thank you for your understanding.
Apr 22, 09:28 PDT
Partner System Maintenance - April 22, 2026 2:00AM to 3:00AM PT
Completed - The scheduled maintenance has been completed.
Apr 22, 04:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 22, 03:00 PDT
Scheduled - Our Labs Services partner will be performing system maintenance beginning on April 22, 2026 2:00AM to 3:00AM PT.

During this time, the Lab services may be unavailable. Once the update has been completed we will conduct thorough tests that this service is back up and running

We appreciate your patience and understanding.
Apr 20, 09:59 PDT
Apr 21, 2026

No incidents reported.

Apr 20, 2026

No incidents reported.

Apr 19, 2026

No incidents reported.

Apr 18, 2026

No incidents reported.

Apr 17, 2026

No incidents reported.

Apr 16, 2026

No incidents reported.

Apr 15, 2026

No incidents reported.

Apr 14, 2026

No incidents reported.

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