Users unable to use Code Check services

Incident Report for Tebra

Resolved

This incident has been resolved.

Posted Oct 15, 2025 - 15:52 PDT

Investigating

Tebra's Code check service vendor is currently experiencing a service interruption which is impacting users when trying to approve Encounters. A message indicates Codes are invalid or Expired.

We're working closely with our partner to get this resolved as soon as possible. We apologize for any impact this causes to your business and will keep you updated on our progress.

Thank you for your understanding.

Posted Oct 15, 2025 - 07:55 PDT

This incident affected: Billing (PM).