Users may experience issues with logging into Web App/Platform

Incident Report for Tebra

Resolved

This incident has been resolved.

Posted Oct 07, 2024 - 11:01 PDT

Update

We are continuing to monitor for any further issues.

Posted Oct 07, 2024 - 08:50 PDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Oct 07, 2024 - 08:49 PDT

Identified

The issue has been identified and a fix is being implemented.

Posted Oct 07, 2024 - 07:03 PDT

Investigating

We are investigating an issue where users are not able to log into Web App/Platform.

Our engineering team is actively working on providing solution as soon a possible. We apologize for any impact this causes to your business and will keep you updated on our progress.

Thank you for your understanding.

Posted Oct 07, 2024 - 06:49 PDT

This incident affected: Platform.