Some users are experiencing latency and/or errors when trying to log in to web app

Incident Report for Tebra

Resolved

This incident has been resolved.

Posted Sep 09, 2026 - 12:49 PDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Sep 09, 2026 - 12:24 PDT

Identified

The issue has been identified and a fix is being implemented.

Posted Sep 09, 2026 - 12:24 PDT

Investigating

We are investigating an issue where some users are experiencing issues with latency or errors when trying to log in.

Our engineering team is actively working on providing solution as soon a possible. We apologize for any impact this causes to your business and will keep you updated on our progress.

Thank you for your understanding.

Posted Sep 09, 2026 - 11:31 PDT

This incident affected: Platform and Clinical (EHR).