Experiencing Technical issues when trying to log in to Web app

Incident Report for Tebra

Resolved

This incident has been resolved.

Posted Jun 30, 2025 - 21:11 PDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jun 30, 2025 - 21:00 PDT

Investigating

We are investigating an issue where users are not able to log into the Web app. Receiving error "Login Failed. Check your information and try again."

Our engineering team is actively working on providing solution as soon a possible. We apologize for any impact this causes to your business and will keep you updated on our progress.

Thank you for your understanding.

Posted Jun 30, 2025 - 20:47 PDT

This incident affected: Platform.