Experiencing Technical issues when trying to log in to Web app

Incident Report for Tebra

Resolved

This incident has been resolved.

Posted Mar 05, 2025 - 14:36 PST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Mar 05, 2025 - 11:57 PST

Identified

The issue has been identified and a fix is being implemented.

Posted Mar 05, 2025 - 11:45 PST

Investigating

We are investigating an issue where users are not able to log into the Web app. Receiving error "A server error has occurred. Try again later."

Our engineering team is actively working on providing solution as soon a possible. We apologize for any impact this causes to your business and will keep you updated on our progress.

Thank you for your understanding.

Posted Mar 05, 2025 - 11:21 PST

This incident affected: Platform and Clinical (EHR).