Currently investigating an issue where eRx messages created by Clinical Assistants are being shown as the Prescriber.

Incident Report for Tebra

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Feb 18, 2026 - 11:33 PST

Investigating

We are investigating an issue where where eRx messages created by Clinical Assistants/Non-Providers are being shown as the Prescriber.

Our engineering team is actively working on providing solution as soon a possible. We apologize for any impact this causes to your business and will keep you updated on our progress.

Thank you for your understanding.

Posted Feb 18, 2026 - 11:13 PST

This incident affects: Clinical (EHR).