Message Center continuous loading with spinning icon

Incident Report for Tebra

Resolved

This incident has been resolved.

Posted Dec 12, 2024 - 08:55 PST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Dec 12, 2024 - 08:44 PST

Investigating

We are investigating an issue where when users try to access the Message Center the page does not fully load and just shows a spinning icon.

Our engineering team is actively working on providing solution as soon a possible. We apologize for any impact this causes to your business and will keep you updated on our progress.

Thank you for your understanding.

Posted Dec 12, 2024 - 08:14 PST

This incident affected: Platform and Clinical (EHR).